Legal

Privacy Policy

Effective Date: 1 June 2024  ·  Last Updated: 1 June 2024

Goldair Technologies (Pvt) Ltd(“Goldair Technologies”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Complete a contact or inquiry form on our website
  • Submit a tender inquiry or request for proposal
  • Apply for a career opportunity
  • Download company documents (Company Profile)
  • Email, call, or otherwise communicate with us directly

This may include your name, organisation, job title, email address, phone number, and the content of your message or enquiry.

1.2 Automatically Collected Information

When you visit our website, certain technical data may be collected automatically, including your IP address, browser type and version, pages visited, time and date of visit, and referring URL. This data is used solely for website analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested information
  • Process tender submissions and business proposals
  • Evaluate job applications and communicate with candidates
  • Improve our website and service offerings
  • Comply with legal obligations under Zimbabwean law
  • Protect against fraud and unauthorised access

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Contractual necessity — to fulfil a contract or take pre-contractual steps at your request
  • Legitimate interests — to operate and improve our business, respond to enquiries, and maintain security
  • Legal obligation — to comply with Zimbabwean statutory requirements including the Cyber and Data Protection Act [Chapter 12:07]
  • Consent — where you have given explicit consent, such as optional communication preferences

4. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

  • Service providers — trusted vendors who assist us in operating our website or business (e.g., hosting, email delivery), bound by confidentiality obligations
  • Legal requirements — when required by law, court order, or governmental authority in Zimbabwe
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections
  • Protection of rights — to protect the rights, property, or safety of Goldair Technologies, our clients, or the public

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Contact and enquiry records are typically retained for up to three (3) years. Job application data is retained for twelve (12) months from the date of submission unless you consent to a longer retention period.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include access controls, secure server infrastructure, and employee training on data handling.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request erasure of your personal data where there is no lawful basis for continued processing
  • Objection — object to processing based on legitimate interests
  • Restriction — request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at hello@goldairtechnologies.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Governing Law

This Privacy Policy is governed by the laws of the Republic of Zimbabwe, including the Cyber and Data Protection Act [Chapter 12:07] and any regulations made thereunder.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Goldair Technologies (Pvt) Ltd

197 Long Cheng Plaza, Cnr Mutley Road & Samora Machel Ave, Harare, Zimbabwe

hello@goldairtechnologies.com