Our Capability in Action — Representative Project Portfolio

A government ministry was collecting fees and levies through a fragmented mix of manual cash collection, paper receipts, and bank deposits — leading to reconciliation failures, revenue leakage, and long queues at service centres. Audit trails were incomplete and management had no real-time visibility into collection performance.

Technologies

A financial institution was experiencing increasing losses from fraudulent mobile and card transactions, with existing rule-based controls generating too many false positives (blocking legitimate customers) while missing sophisticated new fraud patterns. The fraud operations team was overwhelmed with manual review queues.

Technologies

A private hospital group was operating with disconnected systems across their facilities — patient registration on paper, pharmacy on a standalone system, billing managed on spreadsheets, and laboratory results communicated verbally. This created delays in patient care, frequent billing errors, and no cross-facility patient visibility.

Technologies

A road freight logistics company had no real-time visibility into the location or status of their fleet. Route planning was conducted manually, fuel consumption was difficult to monitor, and customers had no way to track their shipments — leading to frequent calls to the operations centre and customer dissatisfaction.

Technologies

A group of private schools was managing admissions, student records, examinations, and fee collection through a combination of manual processes and disconnected legacy software. Results processing was time-consuming and error-prone, fee arrears were difficult to track, and parents had no visibility into their children's academic progress.

Technologies